You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

This estimate, as required by law for patients who don’t have insurance or are not using insurance, outlines the expected costs of your medical and mental health care services based on current information. However, it does not account for any unexpected costs that may arise during treatment. If your final bill exceeds the estimate by $400 or more, you have the right to dispute the charges.

You can negotiate with your provider or start a dispute resolution process through the U.S. Department of Health and Human Services within 120 days. There is a $25 fee for this process. If the dispute is resolved in your favor, you will only need to pay the estimated amount; otherwise, you may have to pay the higher bill. It's important to keep a copy of your estimate for reference. For more details on your rights or the dispute process, visit www.cms.gov/nosurprises.

ForwardUs Counseling has always provided transparency in our billing practices by displaying our fee schedule within our Counseling Policies. Please know that the Good Faith Estimate does not change any agreements you have already made with us with regard to self-pay.